A century is a fairly long span of
time. And TVS Group has notched several achievements and crossed many
milestones in this time.With over $6 Billion in revenue, TVS Group is one of
the Top 5 family owned business groups in India. It is also one of the first
companies in Asia to win the prestigious Deming Award for Quality. The mammoth
workforce of TVS Group involves more than 36,000 employees working around the
globe
TVS-E provides the right environment
for learning new skills and technology across regions by providing challenging
work through customized professional development and leadership training. They are
always appreciative of new ideas and constantly encourage novel and fresh
perspectives.
VACANCIES
CENTER IN CHARGE
Job ID:1002
Location
Chennai, Bangalore, Hyderabad, Delhi, Mumbai, Pune, Ahmedabad, Kolkata
Essential Qualification
- Minimum 5-7 years of experience in managing a Mobile Service Center
- Overall Center & call management from registration to closure.
- KPI Monitoring & Improvement follow up
- Handling Engineers, Customer Escalations and MIS reports.
- Good communications skills in English and local language
FIELD SERVICE ENGINEER
Job ID:1003
Location
Chennai, Bangalore, Hyderabad, Delhi, Mumbai, Pune, Ahmedabad, Kolkata
Essential Qualification
- Minimum 2-4 yrs of experience in Printer Service, preferably Dot Matrix , Thermal Printer Support
- Knowledge of troubleshooting & repairing of Dot Matrix, Inkjet, LaserJet, Passbook printer etc.
- Willingness to work for Field Job / On Site Support
- Good Customer handling skills
ASSOCIATE
– CALL CENTER
Job ID:1004
Location
Chennai
Essential Qualification
- Receive phones calls/email and provide excellent customer service in a timely and efficient way.
- Resolve problems efficiently and professionally by applying knowledge of software, applications and hardware.
- Problem analysis and resolve customer issues with the aid of available tools
- Communicate clearly and effectively to provide quality customer service
- Sell tele resolution as a service to the customer
- Mandate – Hindi Speaking , Preference will be given for candidate with Mulitilingual Skills
FIELD ENGINEER
Job ID:1009
Location
Chennai, Bangalore, Mumbai, Delhi, Kolkata, Hyderabad
Essential Qualification
- Willingness to work in Field Job / On Site Support
- Good Customer handling skills
- 2 wheeler is a must
How to apply
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