Technology coordinator Recruitment by Air India SATS - Apply now

 CARGO TECHNOLOGY COORDINATOR

JOB PURPOSE Technology coordinators monitor and maintain the cargo systems and networks of an organisation. You will be configuring cargo systems, diagnosing software faults, and solving technical and applications problems, either over the phone or in person. In your role as cargo technical support, you'll cover one or more areas of expertise, depending on the size of the organisation. Operations increasingly rely on cargo systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of Cargo systems

Location: Bangalore 

 Minimum bachelor’s degree in IT or related field of study is required. 

 Age Limit: Not more than 45 years. 

 Experience in Aviation Industry would be an added advantage.

SPECIFIC RESPONSIBILITY

This position will be responsible for the smooth running of cargo systems and ensuring that users get

maximum benefits from them. Individual tasks vary depending on the size and structure of the

organisation, but you'll need to:

 Monitor and maintain cargo systems and networks

 Talk staff or clients through a series of actions, either face-to-face or over the phone, to help

set up systems or resolve issues

 Troubleshoot cargo system and network problems, diagnosing and solving software faults

 Provide support, including procedural documentation and relevant reports

 Follow diagrams and written instructions to repair a fault or set up a system

 Support the roll-out of new applications / modules

 Set up new users' accounts and profiles and deal with password issues

 Respond within agreed time limits to call-outs

 Work continuously on a task until completion (or referral to third parties, if appropriate)

 Prioritise and manage many open cases at one time

 Rapidly establish a good working relationship with customers and other professionals, such as

software developers, vendors, customers etc.

 Test and evaluate new technology / modules

EDUCATIONAL QUALIFICATIONS 

1. Minimum bachelor’s degree in IT or related field of study is required. 

2. Project Management certification is preferrable. 

RELEVANT EXPERIENCE 

1. Proven work experience as a Project Manager or similar role in last 2-3 years. 

2. Minimum 3 – 5 years’ experience in related field with IT background. 

3. Aviation background (ground handling or cargo handling process knowledge) is preferable.

How To Apply

Eligible & Interested candidates to send their CV’s with a soft copy of the passport size photograph on career@aisats.in 

or

Click the Apply now link below and fill necessary details. 

Office Address: 

Air India SATS Airport Services Private Limited, 

Correspondence Address: 

Plot NO: C-05L, 

Kempegowda International Airport, 

Devanahalli, 

Bangalore-560300.

•  For any further assistance please contact: 9969595960 / 8976891575

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